What to Do After a Storm Damages Your Tree: A Step-by-Step Guide

October 20, 2026

First, make sure everyone is safe. Stay clear of downed power lines, leaning trees, and unstable limbs. Then document the damage, contact your insurance company, and call a licensed tree service for removal and cleanup.

Step 1: Keep Everyone Clear of Danger

Treat every downed power line as energized. Stay well back, at least 35 feet, which is the distance many utilities recommend. Call your electric provider and 911 if a line is involved. In much of Jacksonville, JEA handles electric service. Never drive over or near a downed line, and never try to cut a tree that is lodged against a structure or under tension.

Step 2: Document Everything Before Cleanup

Take photos and video from several angles, including the root area if it is exposed. Make a list of damaged property such as fences, vehicles, roofing, and landscaping. Keep receipts for any temporary repairs. Avoid throwing away damaged items until your insurer has had a chance to review them.

Step 3: Call Your Insurance Company

Report the damage promptly. Ask specifically whether the policy covers removing a tree from a structure, and whether debris removal is included. Coverage varies widely, so get the answer in writing if you can.

Step 4: Leave Hazards to Professionals

Some situations are too dangerous for a homeowner to handle, even with the right tools:

•      A trunk or large limb resting on a roof, vehicle, or fence

•      Any branch touching or tangled in power lines

•      A tree that is still leaning or shifting under load

•      Broken limbs hanging in the canopy above a walkway or driveway

Wind-loaded wood can move unpredictably, and a chainsaw in the hands of someone without training is a serious risk.

Step 5: Call a 24-Hour Storm Service

Shaw's Tree Service provides 24-hour storm response across Jacksonville and the surrounding North Florida area. When you call, ask whether the company is licensed and insured, whether the quote includes cleanup and debris hauling, and whether you will receive a written estimate. After a major storm, be cautious of door-to-door solicitors offering quick work. Reputable companies will put their scope and pricing in writing.

Prevent Repeat Damage

Once the cleanup is done, schedule an assessment of the trees that remain. Look for the warning signs covered in our guide to hurricane-season tree safety, and consider trimming overhanging limbs before the next storm.


Frequently Asked Questions

  • Should I cut up a fallen tree myself?

    Only small debris lying on the ground and clear of lines, structures, and vehicles. Anything large, tangled, or under tension should be handled by a professional crew.

  • Will the city remove a tree from my property?

    Private trees are generally the property owner's responsibility, although city crews may clear debris from public roads and rights-of-way. Check with the city for current policies.

  • How fast can a tree company respond after a storm?

    Response times depend on how many properties were affected. Call as early as you can, and ask for an estimated arrival time when you do.

Need emergency help? Call (904) 388-9960. Shaw's Tree Service offers 24-hour storm service.

October 20, 2026
It depends on the tree, the property, and the reason for removal. Jacksonville has local tree protection rules, and certain trees or sites can require review before work begins. Confirm the current requirements with the City of Jacksonville before you remove a large or protected tree. Why Local Rules Matter Removing a tree without required approval can lead to fines, replanting requirements, or delays in a home sale or construction project. The rules are easy to check before you cut and expensive to fix afterward. A short call to the city can save a great deal of trouble. Situations That Often Need a Closer Look Certain trees and properties tend to draw more attention from local authorities: • Large or heritage trees, especially those above a certain trunk diameter. • Protected species, which may be treated differently from common ornamental trees. • Properties under development or construction, where tree preservation is often part of site plans. • Sites near wetlands, waterways, or conservation land, which can carry extra rules. Your neighborhood may also have its own rules. Many homeowners associations have covenants that govern tree removal, even when city rules do not. Emergency Removal Is Different When a tree is an immediate hazard, such as one leaning on a home or blocking a road, safety comes first. Call a professional and document the damage with photos. After the emergency, confirm with the city whether any reporting or follow-up is required. A licensed arborist can also help you describe the situation accurately. Steps to Take Before You Cut 1. Identify the tree. Note its species, approximate size, and location on the lot. 2. Check city requirements. Contact the City of Jacksonville's permitting or planning office with the address and tree details. 3. Check your HOA or deed restrictions. Private covenants can apply in addition to city rules. 4. Review your insurance policy. Know what is covered and document the tree's condition first. 5. Hire a licensed, insured company. Ask for written proof of insurance and a clear scope of work. Frequently Asked Questions
October 20, 2026
Tree removal in Jacksonville usually costs more for large trees, trees close to a home or power lines, and trees that are hard to reach. Because every property is different, the most accurate number comes from an on-site estimate. This guide explains what drives the price so you know what to expect before you call. The Main Factors That Set the Price No two removals are identical. These are the factors that most affect what a professional quote includes: • Tree size and height. Taller trees with wide canopies take longer to take down safely and often need more equipment. • Proximity to structures. A tree that can drop straight to the ground is simpler than one that has to be lowered in sections between a roofline, a fence, and a pool. • Condition. Trees with decay, cracks, or a new lean are harder to predict under load, so they often require more careful rigging. • Access. Narrow side yards, locked gates, and steep or wet ground all add labor time. • Scope of work. A quote may cover felling and removal only, or include limb cleanup, debris hauling, and stump grinding. • Urgency. Emergency work after a storm is scheduled around immediate hazards and high demand, which can change how it is priced. Why a Free Estimate Beats a Phone Quote A photo or a description can't show a leaning trunk, hidden decay at the base, or a power line running through the canopy. A site visit lets an arborist see the full picture and write a quote that matches the actual job. Shaw's Tree Service offers free estimates, so you can compare the scope of work, not just the bottom-line number. Ways to Keep Costs Under Control • Schedule before storm season. Planned work is easier to fit into a crew's calendar than emergency removal after a storm. • Ask whether trimming is enough. Pruning can reduce risk for a healthy tree without the expense of removal. • Bundle services. Removal and stump grinding booked together are often easier to coordinate than two separate jobs. • Compare scope, not just price. Make sure each quote states cleanup, debris removal, and insurance coverage. Is Tree Removal Covered by Homeowners Insurance? It depends on the policy and the cause. Coverage often applies when a tree falls because of a covered event, such as a storm, and damages an insured structure. Removing a tree simply because it is old or unwanted is usually not covered. Review your policy and call your insurer before work begins. Frequently Asked Questions
Workers and a green tractor with orange equipment in a wooded park area
September 8, 2026
Learn the warning signs of a hazardous tree before hurricane season hits North Florida. Tips from Shaw's Tree Service on storm-proofing your yard.